Media Release: Patients benefit from staff ideas

A PIONEERING ‘change’ programme is continuing to deliver improvements for patients in Lothian.The Lean in Lothian programme has already cut delays in CT scanning and improved the way in which older people are supported in leaving hospital.

Now other areas of NHS Lothian are benefiting from the lessons learned in the first phase of the programme.

The principles have now been applied to areas as diverse as Lothian’s leading psychiatric hospital and the Hospital Sterilisation and Decontamination Unit, which ensures all surgical equipment is clean and safe to use.
At the HSDU, staff made improvements saving a total of 21 hours staff time each day, a paper going to the NHS Lothian board today (Wed) reports.
At the Royal Edinburgh Hospital, new roles are being piloted to improve the experience of patients. These include the appointment of housekeepers and discharge co-ordinators to release nurse time and allow patients to be better supported.
The Lean in Lothian programme trains staff in how to spot opportunities for change and gives them the power to deliver improvements for patients.
Other changes are being made in administration processes such as booking outpatient appointments for routine care.
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Contact: Stephen Fraser
Phone: 0131 536 9279/0776 988 7183