Media Release: BT representatives visit homes in Edinburgh and Glasgow to talk about super-fast broadband

BT representatives are visiting homes in Edinburgh and Glasgow from next week to talk about the new super-fast broadband service, BT Infinity.

The two cities are among the first communities in the UK to benefit from BT’s £2.5 billion investment in super-fast fibre-based broadband and the launch of BT Infinity.

In Edinburgh, the service is available in three exchange areas – Dean, covering parts of Stockbridge and the New Town, Craiglockhart and Corstorphine. In Glasgow it can be accessed in parts of Hillington, Cardonald, Crookston, Giffnock, Bridgeton and the west end of the city.

The new technology delivers super-fast upload and download speeds many times quicker than those previously available to most householders.

The representatives always wear BT clothing, carry photographic identification cards and will give a number for householders wishing to confirm that the caller is bona fide.

Libby Barr, BT director of consumer sales, said:The new super-fast broadband service, BT Infinity, is an industry-leading product and we are keen to explain the benefits to potential and existing BT customers and to answer any questions.

“Our representatives follow a strict code of conduct ensuring that visits take place no later than 8pm on a weekday evening and no later than 4pm on a Saturday. No calls will be made on Sundays. They liaise with the police and other local organisations, follow any local guidelines on doorstep calling and respect any No Cold Calling Zones.

“Of course, the representatives will also be very willing to take away any other issues or questions about BT services and arrange for a full reply.”

BT Infinity’s super-fast speeds of up to 40 Mb/s are more than enough to run multiple bandwidth-hungry applications at the same time. For example, some members of a family could be streaming different high definition (HD) movies, while others are gaming online or uploading photos and videos.  Music tracks can be downloaded in less than five seconds.

For further information

Enquiries about this news release should be made to the BT Scotland Press Office on 0800 085 0660. All news releases can be accessed at our web site:

About BT

BT is one of the world’s leading providers of communications solutions and services operating in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2010, BT Group’s revenue was £20,911 million. For more informaton, visit

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Contact: Mitch Reid
Phone: 0800 085 0660