Media Release: Charity vows to take action against ‘heartless thieves’

LEADING housing and homelessness charity, Shelter Scotland, says it is deeply disappointed and saddened by the sharp increase in the number of shoplifting incidents over recent months but has vowed to take action against anyone caught stealing in its shops.

The charity – which runs 36 shops across Scotland – has over a dozen theft-related incidents a week and says that the problem is so bad in some areas that managers are spending more of their time dealing with thieves than selling stock.

Says a spokesperson: “The charity is asking for police to take firmer action against thieves who see charity retailers as a soft target and for members of the public to remain vigilant and report anyone they suspect of shoplifting.

“Research released earlier this month reported a 20 per cent increase in shoplifting in charity shops over the past two years, up from an estimated £4.25 million to £5.1 million in 2011. In comparison, there was a 14 per cent increase in shoplifting rates across the high street.

“Shelter Scotland says that it reports every case of shoplifting to the police with detailed descriptions of criminals who target their shops.

“The charity says that unlike its high-street competitors it is unable to invest in anti-theft technology such as CCTV cameras but is relying on the police and members of the public to act as eyes and ears to catch ‘heartless thieves’.

“The charity says it will continue to work with the police to put an end to shoplifting in all of its shops.”

Graeme Brown director of Shelter Scotland, said:

“We’re deeply disappointed and saddened that our shops are increasingly being targeted by shoplifters but we will not stand for it any longer.

“Our shops are a vital source of income in our fight to end bad housing and homelessness so anything that diverts from that cause is simply unacceptable.

“Our shops are staffed largely by dedicated volunteers who give up their own time and efforts for a good cause. Unfortunately a lot of their time is increasingly spent in dealing with and preventing thieves, almost on a daily basis.

“To anyone out there who has or is considering stealing from our shops, be assured that we will report you to the police. Shoplifting is a criminal offence and one which we, nor the police, will take lightly.”

Despite the increase in shoplifting rates, Graeme Brown urged the public to continue to support Shelter Scotland and donate their unwanted goods to the charity’s shops.

Graeme Brown said:

“We’re always grateful for donations from the public and do everything we can to ensure that every donation and every penny raised goes towards helping us to end bad housing and homelessness for good.

“Our primary focus is to raise money for our cause and I would like to reassure members of the public that we are doing everything we can to ensure that every donation goes towards helping homeless and badly housed people across Scotland.

“We will not be deterred by heartless thieves and will continue our campaign until there is a home for everyone.”


Notes to Editors:

1.    Shelter Scotland provides expert support services, online advice and a free national helpline for everyone facing housing and homelessness difficulties. For advice and support visit or call 0808 800 4444.

2.    Spokespeople are available for interview – call the media office on 0844 515 2442. An ISDN line is available for broadcast interviews.

3.    Follow Shelter Scotland on Facebook – Twitter –

Shelter Scotland believes everyone should have a home. We help people find and keep a home. We campaign for decent housing for all.

MEDIA RELEASE posted by Shelter Scotland. You too can post media releases (aka press releases) on For more information, email here.

Contact: Sabina Kadic-Mackenzie
Phone: 0844 515 2442