NEARLY 150 lawyers from Scottish firms as far a field as the Shetland Isles and the Borders converged on Dunblane for the 2012 Connect2Law annual conference.
Now in its third year, the conference brings together the members of the Connect2Law network to discuss the issues affecting them, while providing an useful insight into changes to business structures with the Scottish legal market.
Key subjects at this year’s event included the importance of customer service, the changing legal market and how to adapt to meet client needs.
Speakers at the conference included Neil Stevenson from the Law Society of Scotland; chair of Harper Macleod Professor, Lorne Crerar; Hotel Indigo’s general manager, Denis MacCann; and Donald MacNaughton, sports psychologist, Zoned in Performance.
The event demonstrated to attendees that, in this difficult market, they must take a more business approach to their firms, to overcome the economic downturn.
Working with and understanding client needs, while providing excellent customer service, were highlighted as essential for the growth of firms, with delegates hearing and learning from experts outwith the legal sector.
Anne Macdonald, partner at Harper Macleod and the driving force behind Connect2Law in Scotland, said 2012 has been a fantastic year:
“To welcome so many of our members to this year’s conference was fantastic and shows the positivity with which Connect2Law is held.
“We heard from amazing and diverse speakers and I’m grateful to them all for finding the time to come and share their thoughts and experiences with us and I’m sure all the delegates will have left with some inspiring thoughts on the business of law.”
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Contact: Derek Christie