Media Release: The Serious Skincare Company adopts innovative integrated fulfilment and call centre service

Skincare cream

GLASGOW-based The Serious Skincare Company has become one of the first companies to sign-up to a Scottish innovative integrated fulfilment and call centre service to process and distribute its premium range of Dermatique natural skin care products throughout the UK.

Available exclusively online at, the Dermatique product range is recommended and formulated specifically to moisturize and heal dry skin and to prevent dry skin from recurring.

As well as dry and itchy skin, the range is used to treat such conditions as eczema, dermatitis, psoriasis and rosacea.

Now, Cumbernauld-based specialist business process outsourcing company, KBVO, will provide a total call centre service supporting customer enquiries and order processing services for the Dermatique range whilst Linlithgow-based PPF Shipping will provide a fast, cost-effective and efficient distribution service.

James McPeake, founder of The Serious Skincare Company, said: “This unique integrated fulfilment and call centre service provides us with an efficient and effective one stop solution for our UK fulfilment requirements.

“It lets me retain control over my sales process whilst KBVO and PPF get on with ensuring that our customers receive their products as quickly and efficiently as possible.”

Chris Munro, director at KBVO, said: “Our partnership with PPF enables us to offer a full outsourced package from call order processing right through to despatch.

“And because our operating systems are fully integrated, that is a seamless process which results in customers receiving their goods quickly and at the lowest possible cost to our clients.”

The Dermatique natural skin care range includes: balancing hair and body shampoo; eczema moisturising oil; recuperating hair and body complex wash; recuperating lotion; recuperating cream; healthy skin pack; eczema starter pack and psoriasis starter pack.


For further information please contact James McPeake at The Serious Skincare Company on 07789 698085 or Chris Munro at KBVO on tel 0800 083 2223

Issued on behalf of KBVO by Liquorice Media tel 0141 561 4018

Date: 29th April 2013.

MEDIA RELEASE posted by Liquorice Media. You too can post media releases (aka press releases) on For more information, email here.

Contact: Susan Christie
Phone: 01415614018