KBVO (Knowledge Base for Virtual Offices), the Cumbernauld-based specialist BPO (business process outsourcing) company, has been named the best-loved telephone answering service in the UK for an unprecedented fifth consecutive year by ‘The Best Of’ online business directory.
Chris Munro, KBVO director, said: “I’m delighted to once again win this tremendous accolade for an unprecedented fifth year and would like to thank all our dedicated staff who know the importance of answering the phone with a smile!
“The provision of a consistently high quality service is of prime importance to our clients and, as this award demonstrates, that is exactly what we are able to provide.
“Our PA’s know they are valued by their clients, which means that they continually go that extra mile to make the difference.
“I must say that the award was much easier to win five years ago when it was less well-known – the last couple of years have been really tough as the competition has grown more intense.
“That said, whilst I understand that it was a very closely-run race last year, I’m told that we blew the competition out of the water this year, because we put in a lot of time and effort into winning this award, – so we’re thrilled.”
‘The Best Of’ business directory lists over 30,000 businesses and reviewed telephone answering services from all over the UK for the award, which was judged on client feedback and testimonials.
Established by husband and wife team, Chris and Alison Munro, a decade ago, KBVO’s key services include: telephone answering; order taking; diary management; reception services, virtual telephone numbers and a help desk service.
Log onto www.kbvo.co.uk for more information.
For further information please contact Chris Munro on tel 0333 800 9808
Issued on behalf of KBVO by Liquorice Media tel 0141 297 1699 www.liquorice-media.com
Date: 14th May 2014
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