A BBC Scotland-produced edition of the BBC’s current affairs flagship, Panorama, has registered what is believed to have been the highest audience appreciation rating ever for the programme.
Transmitted last week, the programme looked at state of home-based care of older people. Over a two-month period, undercover reporters revealed a catalogue of missed and curtailed visits, poorly kept and maintained care plans, and use of equipment without proper prior training.
According to the son of one older person, three missed appointments meant an 89 year-old woman was left on her own for 24 hours, lying in her own excrement.
Shown on BBC One, Britain’s Homecare Scandal was watched 3.5 million people across the UK. A subsequent survey of viewers registered 89 out of a 100 in an ‘audience appreciation index’.
Said an insider: “This is territory only reached by BBC classics like Attenborough.”