AN employment law firm is urging Scottish businesses to implement and regularly review their KPI metrics.
Alan Price, managing director of Peninsula Scotland, stresses the importance of continually measuring employee performance throughout the year and talks about the advantages KPIs can bring to a business.
He said: “Despite the fact that it is July, it is very important to ensure that you regularly review performance versus targets when it comes to employee productivity.
“Many businesses set out implementing targets at the beginning of the year and then fail to follow up or check progress.
“Tying in your KPI’s to your business is a sure way that everyone works together for a common cause and that is to help push your business forward.
“It also ensures that everyone within your business plays their part; you should set targets for your workforce, make sure you discuss it with them first and inform them of how their performance is tied in with the business.
“It is important that you attain buy-in from your employees before moving forward. It is equally important to ensure that you communicate with your staff on a regular basis on how the company is performing.”
He continued: “The whole point of KPI’s is that they are attainable and measured performance metrics, so you should make it very clear to employees how their individual or team performance is benefitting the business.
“Finally, remember if someone is surpassing targets set then clearly praise should be given, however at the same time you may need to adjust target parameters.
“However, should an employee be struggling to meet the targets set then you will need to examine, discuss the issue with the employee and look at whether further training is needed.
“So, as we are midway through the year, take this opportunity to examine how the KPIs you set at the beginning of the year are working for you and your business.”
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