Media Release: PLH Online launch NCPLH Personal Licence Holder qualification and exam in England & Wales

AFTER a successful first year of delivering online SCPLH training and qualification throughout Scotland, PLH Online [] have launched an online version of the NCPLH for England and Wales.

PLH Online enables users to achieve full certification in accordance with the Licensing (Scotland) Act 2005 [] or the Licensing (England and Wales) Act 2003 [].

The modules are fully approved by SQA [] who are accredited to award the Scottish Certificate for Personal Licence Holders (Off-Sales and On-Sales) and the QCF Level 2 Award for Personal Licence Holders in England and Wales.

PLH Online has been developed in association with who Montpeliers (Edinburgh) LTD [] have extensive knowledge of training in the UK licensed trade.

The training can be purchased and accessed instantly on-line, and used at a time and a place to suit, helping managers become qualified personal licence holders quickly and conveniently. The training modules – which have been in development for over two years – have been tailored for both on and off-sales operators.

Director, Karen Calvert, explains: “We are extremely pleased with the success of our Personal Licence Holder training in Scotland, so launching the product in England and Wales was a natural progression for us.

“We have attracted customers from a wide range of businesses across the industry, from large multi nationals to corner stores. It is proving to be a very cost-effective and practical training solution, and the feedback on the quality and content of the training itself is fantastic. We are also appealing to a wide range of age groups proving that e-learning is for everybody.”

SQA head of Business Development & Customer Support, Alasdair MacRae, said: “SQA are delighted to be working with PLH Online to deliver our Personal Licence Holder qualifications through their innovative e-learning system. This will provide flexibility and choice for our candidates in when and where they undertake the course, benefits which are key in this busy and diverse industry.”

The benefits:

PLH Online reduces training costs, minimises staff shortages and eliminates travel expenses associated with conventional training.

Easy-to-follow online modules guide users through the relevant licensing information in a clear and concise manner.

The modules have been designed in an interactive, imaginative and interesting way with the use of videos and voiceovers to engage with and retain the learners’ interest throughout.

Some learners who may be intimidated by classroom style training find it a much more appealing and rewarding way to get their PLH qualification, as they can work through the information at their own pace and in the comfort of their own home.

The exams are hosted by Pearson VueTest Centres [], the world’s leading computer-based testing company. Pearson VUE have the largest network of owned test centres in the UK, providing learners with a secure testing environment. 80 per cent of the population (either at home or work) are no more than 20 miles away from their nearest test centre.

PLH Online costs £125 + vat per person which includes access to the online training module for a 7 day period, an SQA handbook, the exam plus one free resit, an SQA certificated qualification.

The company behind PLH Online, Flow Hospitality Training [] also deliver another hospitality training package called Flow, which consists of ten online modules covering all elements of staff training from serving coffee, wine and cocktails to customer service.

One of Flow modules, Licensing and Social Responsibility [] has been specifically created to fulfill the staff training requirements of the Licensing Act (Scotland) 2005. This has also been developed to reflect the Licensing (England and Wales) Act 2003, offering an effective and convenient way for employers to ensure their business are fully compliant with licensing regulation and their staff are well trained, knowledgeable and confident.

Notes for Editors

About SQA

The Scottish Qualifications Authority is the national accreditation and awarding body in Scotland. We are also a recognised awarding body in England, Wales and Northern Ireland.

We work in partnership with schools, colleges, universities and industry to provide high quality, flexible and relevant qualifications and assessments – embedding industry standards where appropriate. We strive to ensure that SQA qualifications are inclusive, accessible to all, that they provide clear progression pathways, facilitate lifelong learning and recognise candidate achievement.

Our range of qualifications include:

  • National Vocational Qualifications
  • English for Speakers of Other Languages
  • Professional Development Awards
  • Customised Awards

About Pearson VUE

Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programmes around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in 165 countries. Pearson VUE is a business of Pearson (NYSE: PSO; LSE: PSON), the international media company, whose businesses include the Financial Times Group, Pearson Education and the Penguin Group.

For further information on PLH Online or Flow, please contact:

Karen Calvert on 0844 445 7119

Email: or website

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Contact: Karen Calvert
Phone: 0844 445 7119