KBVO (Knowledge Base for Virtual Offices), a Cumbernauld-based specialist BPO (business process outsourcing) company, has been named the most-loved telephone answering service in the UK, for the fourth consecutive year by ‘The Best Of’ online business directory.
Chris Munro, KBVO director, said: “I’m delighted to once again win this tremendous accolade for an unprecedented fourth year and would like to thank all our dedicated staff who know the importance of answering the phone with a smile!
“The provision of a consistently high quality service is of prime importance to our clients and, as this award demonstrates, that is exactly what we are able to provide.
“Our PAs know they are valued by their clients, which means that they continually go that extra mile to make the difference.”
Adds a spokesperson: “‘The Best Of’ business directory lists over 30,000 businesses and reviewed telephone answering services from all over the UK for this award, which was judged on client feedback and testimonials.”
Established by husband and wife team, Chris and Alison Munro, a decade ago, KBVO’s key services include: telephone answering, order taking, diary management, reception services, virtual telephone numbers and a help desk service.
KBVO has established strategic partnerships with various eCommerce businesses whereby it supplies a UK-wide fulfilment service through the provision of a comprehensive call centre function to its partners’ pick and pack operations.
It services clients both UK wide and internationally, including: Spain; Japan; India; New Zealand and the US.
Log onto www.kbvo.co.uk for more information.
For further information please contact Chris Munro on tel 0800 083 2223
Issued on behalf of KBVO by Liquorice Media tel 0141 561 4018 www.liquorice-media.com
Date: 4th April 13.
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